Open-source software is great. If there is something you don’t like, you can at least - try to change it. A lot of open-source software out there is not primarily used by private people. There are many companies who provide professional services around open-source software. Some of them try to enhance the appearance with custom User Interfaces, their company logo to fit their own Corporate Identity. There are several motivations, mostly they want to be distinguished on the marked or need some easy to maintain little customization which allows their sales guys easier to sell a project and not using the software from the community projects website.